FAQs
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Everything you need to know.
Quick answers about fit, power, kits, cooking, delivery, returns and warranty.
Shop the rotisserie →What is SpinFlameBBQ?+
SpinFlameBBQ is a portable, battery-powered Brazilian rotisserie system designed for 57 cm (22 in) kettles and many other BBQs, BBQs, kamados and smokers. Its SpinEdge™ Adjustable Stabilizer supports the system without permanent installation or a brand-specific mounting rack.
Will SpinFlameBBQ fit my BBQ or BBQ?+
The included central rod adjusts from 50 to 67 cm to suit many common BBQ sizes. Check the compatibility guide for listed grills and accessory fit. If your model is not listed, contact us with its measurements before ordering.
Do I need a separate mounting kit?+
For compatible setups, no separate mounting kit is required. The SpinEdge™ Adjustable Stabilizer rests on a suitable BBQ edge to create a stable support point without drilling or permanent installation.
What powers the rotisserie and how long does it run?+
The motorised handle uses four AA batteries, which are not included. It can provide up to 65 hours of rotation with alkaline batteries or up to 25 hours with standard AA batteries.
How much meat can it hold?+
The SpinFlameBBQ Rotisserie is designed to hold up to 7 kg of food when the load is correctly secured, balanced and supported.
What is it made from?+
The main metal components are made from durable AISI 304 stainless steel for strength, corrosion resistance and repeated outdoor cooking.
Which starter kit should I choose?+
Core 4 provides the essential four-piece setup. Plus 5 adds the Short Claws Set for smaller roasts, poultry portions or multiple cooking positions. Pro 6 adds the Twin Claws for securing and separating smaller cuts. You can compare every included part in the rotisserie configurator.
Can I add accessories later?+
Yes. You can expand your setup with accessories including the Camping Rack, Tumble Basket, Multi-Use Basket, Kebab Carousel, Double Hinged Set and alternative flat centre rods.
How do I protect the motorised handle from heat?+
Always keep the motorised handle outside the direct heat zone. Rest the V-shaped support base on the front edge of the grill so the motor housing stays away from hot coals, burners and open flame.
When will my order be dispatched and delivered?+
Australia shipping options, delivery estimates and any applicable charges will be confirmed at checkout when ordering is available. For delivery questions, contact support@spinflamebbq.com.
How do I track my order?+
You will receive a tracking number by email once your order has been packed and handed to the courier. If you have not received tracking after two working days, email support@spinflamebbq.com.
What is the returns policy?+
You may request a return within 30 days of receiving your order. The item must be in the condition received, in its original packaging, with proof of purchase. Contact support@spinflamebbq.com before sending anything back.
What warranty is included?+
Register your SpinFlameBBQ Rotisserie within 60 days of purchase to activate the three-year warranty. Registrations completed after 60 days receive the standard one-year warranty. SpinFlameBBQ accessories carry a one-year standard warranty.
How do I register or make a warranty claim?+
Visit the Warranty page to register and upload your proof of purchase. Please register before lodging a claim. For warranty support, email support@spinflamebbq.com.
Still unsure which setup is right for me?+
Browse the SpinFlameBBQ rotisserie kits, review the compatibility guide, or send us a presales question through the Contact page.
Which parts are dishwasher safe?+
The removable AISI 304 stainless-steel parts are dishwasher safe. Secure small or lightweight parts in the cutlery basket or upper rack so they cannot move around during the cycle. Never put the motorised handle or battery module in the dishwasher or immerse them in water. Remove the batteries whenever the unit will not be used for an extended period to help prevent damage from leakage as the batteries age.
